Return policy
New, unused (or unwanted) product may be returned within thirty (30) days for credit, provided that:
- The product is still in its original box and packaging
- Product has not been used (is in new condition)
- Unwanted items are returned at the buyer’s expense
- Items (non-defective) returned for credit that qualified for free shipping and/or a shipping discount will have our shipping costs and/or the shipping discount cost deducted from the item before the refund
- All returned products will be refunded to the purchaser’s account, unless store credit is requested
Submit your return request at lowtondarts.llc@gmail.com
Please Note: A 15% restocking fee may be applied to all returned, non-defective merchandise.
DEFECTIVE PRODUCT
All claims regarding defective products must be submitted within 30 days of receiving your order. To report an issue, contact lowtondarts.llc@gmail.com
Please note the following:
- Consumable items such as shafts, flights, and points are not covered under warranty once used. We strongly encourage customers to inspect these items upon receipt and notify us immediately of any defects.
